Warranty & Repair Policy Guarantee

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Warranty & Repair
Policy Guarantee

When choosing All Printer solutions Sydney Pty Limited for any services or products we guarantee the following:

•    To respond to your service call within 48 hours of receipt of your initial booking, unless otherwise agreed, confirmed and communicated with all parties involved.

•    To troubleshoot and give a quote for repairs and services to your printer, where a service fee will be charged to all clients.

•    Provide the best price possible on all new machines, replacement parts, consumables and supplies.

•    To replace all necessary parts within the machine that are required to ensure the machine is running at a sound performance. This includes the replacement of either genuine, compatible, refurbished or second hand parts in order to get the machine running sufficiently.

•    All printer solutions Sydney guarantee only to charge one service call out fee and labor machine at any one time.

•    To track all repairs through serial numbers of machines, and to identify them for future service and repairs.

•    To provide customers with technicians and other staff who can assist with providing accurate information as possible to all customers on the initial consultation.

•    To ensure all warranties of service and parts are honored within a timely manner where provided and advised to all customers.

•    To ensure all consumables sold and supplied by us that are deemed faulty are covered under warranty and will be replaced in a timely matter where stock permits.

•    Provide all customers with advise as accurately as possible with the information provided on hand

•    All technicians and staff members to demonstrate a professional behavior and presentation with respect and kindness to all customers.

For Fast & Dependable Printer Service
Call: 1300 881 454

All Printer Solutions Sydney Pty Ltd
16 South Street Rydalmere NSW 2115 Australia
Phone: 1300 881 454 | Fax: 02 9684 9100
Email: repairs@printerrepairsservice.com.au

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